FAQs

Regulations
Questions about a Cannabis Prescription
Questions Regarding Cannabis

Regulations

What is a Licensed Producer?
Medical Cannabis is grown across Canada in highly regulated state of the art facilities called Licensed Producers. Each Licensed Producer is subject to stringent testing and quality control, as dictated by the ACMPR regulations and enforced by Health Canada. This is a list of all the Licensed producers

What is a Medical Document?
The Medical Document is equivalent to a medical Cannabis prescription.

What is the ACMPR?
The Access to Cannabis for Medical Purposes are the current regulations for Cannabis patients, prescribing doctors and the Licensed producer of Cannabis in Canada. You can find more information here ACMPR.

Can I have a prescription for more than one Licensed producer?
Yes, you can be prescribed to multiple Licensed Producers at one time but you will have to divide your daily amount of grams prescribed between the producers you choose. For instance, you can have a prescription for 3 grams a day, you can designate 1 of those grams to Producer A and the other 2 to Producer B. This must be discussed at the time of your appointment, and will have to be split by your prescribing physician. Prescriptions cannot be split after you have been prescribed.

Can I travel with my Medical Marijuana?
No, if you are traveling internationally. Yes, you can travel within Canada as long as you have proof of your prescription. The prescription information labeled on the container you received your medication in is sufficient proof for the Canadian authorities. You may travel with 30 times your daily amount or 150 Grams, whichever is the lesser of the two. Crossing international borders is prohibited.

Can I drive after consuming Cannabis?
No the penalty for this offence is a DWI (driving while intoxicated) or a DUI.

How is Cannabis shipped?
All Medical Cannabis products are shipped via Canada Post or Courier. Delivery is usually between 2-5 business days.

How should I prove that I’m a registered Medical Cannabis patient (to a policeman or employer?)
When your Medical Cannabis product arrives, you will receive a labeled container with the details of your prescription on it. You can use this as proof of your prescription.

Questions about a Cannabis Prescription

Where do I fill my prescription/ order my medical Cannabis?
Patients can order from their Licensed Producer's website or over the phone.

How do I get a prescription for medical marijuana?

  1. Obtain a referral (from your GP, specialist or walk-in clinic) and have it faxed to TealValley with an indication of which Teal clinic you prefer. Typically referred patients are contacted to book an appointment on a priority condition basis, but 2 weeks is the average wait time.
  2. Before your appointment you should be prepared to register with TealValley’s online portal and complete a few forms for your appointment.
  3. At the clinic you and the prescribing physician will establish if you are a candidate for medical Cannabis. When you are prescribed the Physician will send your prescription off to the Producer of your choice.
  4. Now you’ve been Prescribed! Call your Producer after 3 business days and order your medication!

How much Cannabis can I order at one time?
You can fill up your prescription over the course of one month. Every 30 days you start a new cycle on your prescription. The most you can order at one time is 30 times your daily amount.

Will my Insurance cover my Medical Cannabis?
Some private plans may cover a portion of your cannabis prescription purchase. We feel strongly that medical cannabis should be covered by insurance and are happy to help you get coverage on your private plan.

How much does the Cannabis program cost, and is it covered under OHIP?
Prices range from $5-15 per gram. Currently Cannabis is not covered by OHIP.

What payment options are there?
Payment options include: Visa, MasterCard, American Express, Visa Debit, pre-paid credit cards, e-transfer, personal and certified cheques and money orders.

What should I be ordering if I can't remember the strain or THC/CBD percentages recommended by my doctor?
A TealValley representative or a customer care agent from your Licensed Producer can help you choose a suitable strain for your needs.

How do I know who my LP is? How do I know the status of my registration?
A TealValley representative can help with any patients who do not know which Licensed Producer they are with. Patients can call their Licensed Producer for any status updates on their registration.

What is Medical Marijuana Prescribed for?
Currently Cannabis is prescribed for illnesses such as:

Questions Regarding Cannabis

What are the alternatives to smoking and vaporizing?
There are many Licensed Producers who offer Cannabis oils that can be ingested rather than smoked, which is more accurate for dosing purposes. You can also make edibles at home with either cannabis flower or oil.

Can I make Edibles?
Yes, many patients make edibles at home, but using organic solvents for extractions is prohibited (without a license).

How should I be taking my medical Cannabis?
Patients have the option to vaporize, take cannabis oil, capsules or make edibles with their Cannabis.

What are the common side effects of Cannabis?
Irritation of the lungs from smoking, dry mouth, dizziness, drowsiness, increased appetite and paranoia are the most common side effects. Current studies suggest that if you are pregnant you should not use Cannabis.